Return & Refund Policy

At RoqiCrafts, your satisfaction is our priority. We stand behind every piece we sell and want you to love your purchase.

Return Eligibility We accept returns within 14 days of delivery, provided that:

  • The item is unused and in its original condition
  • The item is in its original packaging
  • You contact us before sending the item back

Non-Returnable Items

  • Custom or personalized orders
  • Items marked as final sale
  • Items that have been worn or washed

How to Return Contact us at info@roqifashion.com or WhatsApp +96878431097 within 14 days of receiving your order. We will guide you through the return process.

Refunds Once we receive and inspect the returned item, we will process your refund within 5-7 business days to your original payment method.

Damaged or Wrong Items If you received a damaged or incorrect item, please contact us immediately with photos and we will send a replacement at no extra cost.

Questions? We're always here to help. Reach out anytime at info@roqifashion.com